We are serious about protecting your space. And of course, No teachers = No lessons!

Update July 2022: These rules & requirements (subject to change) are in accordance with any NSW Government Public Health Order and guidelines in place.  Following are required until further notice.

• Requirements to be met by clients
• Measures taken around the facilities
• Why our pools are safer than most
• Covid FAQ’s

Requirements to be met by clients:

Do not attend our locations if you, your baby or another carer displays COVID symptoms OR if generally unwell for that matter.

Comply with the Duck and Dive rules as regards vaccination, social distancing, & maximum number of people in a designated space:-

• 1 parent / 1 baby / 1 spectator allowed. Max group size of 3
• If you are a COVID close contact you MUST wear a mask everywhere in the building (including the pool)
• Masks are optional for everyone else
• Arrive ready to swim if possible
• Swim / Change in designated areas / Go home
• Observe 1.5m social distancing between yourself, other clients and teachers at all times
• Change rooms are open and are socially distanced
• Observe cough etiquette / use hand sanitizer

Measures taken around the facilities:

• All Duck and Dive staff are Covid19 Infection control certified and triple vaccinated
• Personal set of pre-sterilised toys per client every lesson
• Modified lessons plans to allow for social distancing between clients and teachers
• Hand sanitizer is available on entry/exit
• Socially distanced change areas

Why our (super warm) pools are safer than most:

• In addition to chlorine, our pools are treated with UV which kills all known pathogens 100% including those nasties like Cryptosporidium and Giardia. UV, whilst harmful if applied to exposed skin, is extremely safe as the water passes through a UV chamber in the plant room that destroys viral particles.
• UV means we use less chlorine which reduces skin irritation, particularly for conditions like eczema.
• We test our pools every 3 hours for the correct chemical balance.Unlike residential pools, commercial pools are required by NSW law to be regularly tested and be rigorously compliant.
• Chlorine is proven to de-activate the virus (source CDC)
• The virus does not transmit through water so swimming is the safest activity you can partake in. Your risk, as anywhere else in your life, is with not social distancing and surface contact and we have those measures covered as stated above.
• Heating pools to a comfortable 33 degrees ensures your baby (and you) have a very comfortable swim and can enjoy lessons year round.

Covid FAQ’s:

Q – Do you require clients and teachers to wear masks?
A – No. In accordance with government guidelines we do not require this. Social distancing and correct cough etiquette should be observed at all times. Clients may of course wear masks if they choose to.

Q – What happens if I miss a lesson due to illness?
A – We allow 5 make ups per term until restrictions are lifted. (not applicable to kids aged 3+)

All other FAQ’s